Hello everyone,
This is just a quick note that mainstream support for Microsoft Dynamics RMS 2.0 ends July 10, 2016. For additional details, please visit the Support Lifecycle Policy website:
https://support.microsoft.com/en-us/lifecycle?p1=12218
In addition, effective July 10, 2016 Microsoft Dynamics RMS 2.0 will no longer be available for new customers to purchase licenses. However, in order to support our existing customers, those with active Microsoft Dynamics RMS licenses on their account prior to July 10, 2016 will be able to acquire additional licenses as their business expands and new stores open until July 13, 2021.
Existing RMS 2.0 customers active on a plan are also eligible to transition to Microsoft Dynamics AX or Retail Realm Essentials Powered by Microsoft.
If you are wanting to verify you are active on a plan, transition to a new system, or have any questions, please contact your partner.
Todd Berger
Microsoft Dynamics RMS Technical Support Escalation Engineer
